Insights

Pattern recognition, interpretation, and problem solving. Judgment on the record.

Our writing is for people who have business problems, not for communications professionals looking for communications advice. It sits where business meets reputation, culture, technology, leadership, politics, creative work, and the internet. The aim is for an executive to think: I have never thought about that problem that way. And then: I think we have that problem.

Where to read

Follow the thinking where it is published.

Adrianna Moore writes and speaks regularly on how companies come to be understood. The most current work lives on these channels.

What we write about

Seven lenses on the same question.

How does the outside world come to understand a company, and what does that understanding cost or earn the business?

Business and reputation

How perception affects enterprise value, growth, recruiting, sales, partnerships, and investment.

Business and culture

What changes when an obscure issue suddenly enters mainstream attention.

Business and technology

How AI, search, social platforms, creators, and digital networks are changing how companies are understood.

Business and leadership

How CEO behavior shapes the company, for better and for worse.

Business and politics

What happens when a company unexpectedly becomes part of a political or regulatory debate.

Business and creative

When marketing creates risk outside the marketing department.

Business and the internet

How a TikTok, Reddit thread, Google review pattern, creator, meme, or online community can alter the trajectory of a company.

Recognize your company in any of this?

Reading about the problem is the first step. Solving it is the second. Tell us what is getting in the way.