Tell us what is getting in the way. We will tell you what we think the actual problem is.
You do not need to know whether this is a communications problem, a reputation problem, or something else. Describe the situation and what the business is trying to accomplish. We read every note personally and reply within two business days.
Prefer email? Write to contact@chaosconsulting.co. Time-sensitive situation? Say so in the subject line and we will move faster.